13-17 November 2023
9:00 am – 5:00 pm
Online Training via Zoom
Fee: PHP 35,000.00 / person plus 12% VAT
- Early Registration Payment: Ten-Percent (10%) Discount if PAID thirty (30) days before the training date
- Group Discount: Five-Percent (5%) on Three (3) or More Participants
Course description
Download PDF: ISO QMS 9001 Lead Auditor PECB ANSI Certification
This five-day intensive course enables the participants to develop the needed expertise to audit a Quality Management System (QMS) based on ISO 9001 and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the needed knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 and certification audits according to ISO 17021. Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.
Who should attend
- Internal auditors
- Auditors wanting to perform and lead Quality Management System (QMS) certification audits
- Project managers or consultants wanting to master the QMS audit process
- Individuals responsible for the Quality or conformity in an organization
- Expert advisors in Quality Management Systems
- Technical experts wanting to prepare for a Quality audit function
Objective(s)
- To acquire expertise of performing an ISO 9001 internal audit, following the ISO 19011 guidelines
- To acquire the expertise of performing an ISO 9001 certification audit, following the ISO 19011 guidelines and ISO 17021 specifications
- To acquire the expertise necessary for managing a QMS audit team
- To understand the relationship between a QMS and compliance with the requirements of different stakeholders of the organization
- To improve the ability to analyze the internal and external environment of an organization, and audit decision- making in the context of a QMS
Course outline
- Day 1: Introduction to Quality Management System (QMS) concepts as required by ISO 9001
- Normative, regulatory and legal framework related to Quality
- Fundamental principles of Quality
- ISO 9001 certification process
- Quality Management System (QMS)
- Detailed presentation of the clauses of ISO 9001
- Day 2: Planning and initiating an ISO 9001 audit
- Fundamental audit concepts and principles
- Audit the approach based on evidence
- Preparation of an ISO 9001 certification audit
- QMS documentation audit
- Conducting an opening meeting
- Day 3: Conducting an ISO 9001 audit
- Communication during the audit
- Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
- Audit test plans
- Formulation of audit findings and documenting nonconformities
- Day 4: Concluding and ensuring the follow-up of an ISO 9001 audit
- Audit documentation
- Conducting a closing meeting and conclusion of an ISO 9001 audit
- Evaluation of corrective action plans
- ISO 9001 surveillance audit and internal audit management program
- Day 5: Certification Exam
Pre-requisite(s)
ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is recommended.
Educational Approach
- This training is based on both theory and practice:
- Sessions of lectures illustrated with examples based on real cases
- Practical exercises based on a full case study including role playing and oral presentation
- Review exercises to assist the exam preparation
- Practice test similar to the certification exam
- To benefit from the practical exercises, the number of training participants is limited
Examination and certification
- The “Certified ISO 9001 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Program (ECP). The exam covers the following competence domains:
- Domain 1: Fundamental principles and concepts in quality management
- Domain 2: Quality Management System (QMS)
- Domain 3: Fundamental audit concepts and principles
- Domain 4: Preparation of an ISO 9001 audit
- Domain 5: Conduct of an ISO 9001 audit
- Domain 6: Conclusion and follow-up of an ISO 9001 audit
- Domain 7: Management of an ISO 9001 audit program
- The “Certified ISO 9001 Lead Auditor” exam is available in different languages. (The complete list of languages can be found in the examination application form.)
- Duration: 3 hours
- For more information about the exam, refer to PECB section on ISO 9001 Lead Auditor Exam.
- After successfully completing the exam, participants can apply for the credentials of Certified ISO 9001 Provisional Auditor, Certified ISO 9001 Auditor or Certified ISO 9001 Lead Auditor depending on their level of experience. Those credentials are available for internal and external auditors.
- A certificate will be issued to participants who successfully passed the exam and comply with all the other requirements related to the selected credential.
- or more information about ISO 9001 certifications and PECB certification process, refer to PECB section on ISO 9001 Lead Auditor.
General information
- Certification fees are included in the exam price
- Participant manual contains over 450 pages of information and practical examples
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to the participants
- In case of failure of the exam, participants are allowed to retake it for free under certain conditions
Bank details
Banco de Oro (BDO)
Account Name: Aguila Group Companies (AGC) Development Corporation
Account Number: 00 543 801 3291
Swift Code: BNORPHMM
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